1)   Guestbook Star 4.43
Guestbook Star sets up your online guestbook. Collect valuable user feedback and opinion. You can reply directly to the visitor or post a reply. Your visitors' opinion might benefit your business. CGI on your server or on WebGenie's.
Guest book, feedback, comments, user opinion, website management site monitoring, cgi, third party comments, visitor comment, visitor logbook, error report,

 2)   AB Sequest 2.5.0
A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution and other situations where information on ongoing events must be available on a network
Service request, requests, claim, claims, complaint, complaints, customer care, helpdesk, help desk, disturbance,